Leny
Santana

AI Design Lead · Staff Product Designer

I built the trust system behind a $2.1M AI SKU before most teams had a framework for it, standardized AI UX patterns across 6 teams and 20+ surfaces without a mandate, use AI prototyping to validate high-stakes bets in under a week before a line of code gets written, and built the AI fluency layer my team was missing, and taught it across two orgs.

Selected Work

01 ↗

Designing the Trust System Behind a $2M AI SKU

Built the end-to-end design for a multi-agent AI SKU — trust frameworks, human-in-the-loop patterns, and a governed customization layer that scaled across enterprise.

$2.1M ARR · 3 Quarters

02 ↗

AI UX Standards Across 6 Teams

Initiated a cross-team standards program without a mandate. Ecosystem-level thinking, not feature delivery.

20+ Surfaces Standardized

03 ↗

AI Prototyping to Validate High-Stakes Bets

Validated enterprise UX decisions in under a week — before a single line of production code was written.

<1wk Validation Cycle

04 ↗

Teaching Designers to Design with AI

Built and ran an AI design enablement program across two orgs — frameworks, workshops, and repeatable patterns.

Org-wide Design Enablement

Let's build something that actually works for people.